Appointment & Office Policies

Please understand that it is your responsibility to keep track of your appointments. As a courtesy, we send out hygiene reminder cards to you 3 weeks prior to a booked appointment, and we make confirmation calls 2-5 days prior to all appointments. Although we will make every effort to contact you prior to any appointment, it is ultimately your responsibility to ensure that you will be at your appointment, unless other arrangements have been made in advance with our office.

Due to the continuous high demand for prime appointment times, we require a minimum of two business days’ notice should you need to reschedule or cancel your appointment. Because we value your time, we do not double book our clients. As such, your appointment is valuable time that the doctor has reserved specifically for you. In situations where insufficient notice is given for a cancellation, a $50.00/half-hour missed fee will be charged to you.

At Main Street Dental, our goal is to offer all of our patients a pleasant in-office experience. We are committed to providing you with a high level of dental care and excellent customer service.